Pre-Order Terms
Last updated: October 13, 2025
Thank you for reserving Caviar Cutis skincare. Please review the policies that apply while your pre-order is in progress.
Overview
Caviar Cutis products are currently offered on a pre-order basis. By placing an order you acknowledge that fulfillment is projected for early 2026 and inventory is not yet available for immediate shipment.
These Pre-Order Terms supplement our general site policies. If any conflict arises, these Pre-Order Terms govern until your order ships.
Payment Timing
Your selected payment method is charged at the time the order is placed. Funds are collected to reserve your production slot and ingredients.
We will not process additional charges without your consent. Taxes and shipping are estimated at checkout and will not increase after you complete the order.
Estimated Delivery
The current estimated delivery window is early 2026. We continually evaluate supplier and manufacturing milestones to keep this estimate reasonable.
If we determine that shipment will be delayed beyond the stated window, we will notify you by email or SMS with a revised estimate and instructions to approve or cancel the order.
Cancellations And Refunds
You may cancel for a full refund at any time before your order ships. Contact us at team@caviarcutis.com with your order number to request cancellation.
Refunds are issued to the original payment method within 7 business days after cancellation is confirmed.
Changes To Your Order
You may update shipping details until your order enters final fulfillment. Contact team@caviarcutis.com for assistance.
If a requested change affects taxes, shipping rates, or product availability, we will confirm your approval before proceeding.
Product Availability
All pre-orders are subject to availability. If a batch cannot be produced, we will cancel the affected orders and issue full refunds.
Discounts or incentives offered during the pre-order period apply only to qualifying orders placed before the published deadline.
Contact
Questions about these Pre-Order Terms can be directed to team@caviarcutis.com.